Business VoIP Reviews
Read customer and editorial reviews of the top 10 business VoIP providers. Side-by-side comparison of features, price, interface and more.
Read moreRead customer and editorial reviews of the top 10 business VoIP providers. Side-by-side comparison of features, price, interface and more.
Read moreRead customer and editorial reviews of the top 10 virtual PBX providers. Side-by-side comparison of features, price, interface and more.
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I use nextiva's call center solution of for my business. I had a bit of an issue setting up, but called support and they had me up and running by the end of the call. It was more an error on my part than anything else. I haven't had and call quality issues and the price is good. I've only been using it for a month, so i'll update my review in a few months if I have any issues. So far so good and I would recommend them.
Joe Limestu
WeCall4U
I recommend Nextiva highly. I run a small auto body shop and was using an old traditional phone system which was costing me a lot each moth. I started researching VoIP solutions and came across nextiva on this site and gave them a call. They were really professional and hooked me up with a great deal on a hosted phone system as well as the phones. I have been using it now for a few months and the quality is great and I've had no issues - plus, I'm saving about $300 a month! love these guys!
Carson Campbell
CC Auto Body
VoIP, or Voice over Internet Protocol, is a new form of digital IP telephone service in which calls are sent and received over the Internet. To utilize Voice over IP phone systems, all users need is a high speed Internet connection and a VoIP service provider.
VoIP service providers offer many highly advanced, next generation calling and conferencing features. Often these features are included, and can be real valuable assets every step of the way throughout your specific communication needs. Traditionally, many of the calling features now included with VoIP phone services were exercised by a human being operating a switchboard. Directing call traffic appropriately is vital to the success of any business. With voice over IP solutions, many of them are customizable to put your business at the pinnacle of efficiency and professionalism. Network features are designed to make sure your business never misses a beat – keeping your infrastructure at the tip of your fingers at all times.
1. Get Lower Monthly Rates/Fees – Low prices are due to the fact that VoIP technology is built upon the infrastructure of your existing internet service, and because voice data is much cheaper to send over the internet compared to landlines.
2. Get All Inclusive Calling Plans with Unlimited Local & Long Distance – With VoIP, every call is a local call. Most plans will offer all inclusive calling for a flat price, which is still much less than the cost of a landline phone.
3. Free Premium Features You Never Have To Pay For – VoIP includes features that are not available with landlines such as: voicemail transcriptions, auto-attendants, HD Voice & Video, E911, unified communications, and more. These features come standard with all VoIP plans.
4. Immediate Flexibility &Scalability – VoIP eliminates your costs on unused services. VoIP companies offer specialized plans tailored to your specific needs, allowing users to make changes on the go, making it easier for business to scale.
In going the VoIP route, look for a company that offers a simple, condensed solution. Here’s how:
Step 1. Define which services you need: how many phones do you need? Do you need specific calling features? Narrowing down your precise calling needs will make it easier when comparing plans.
Step 2. Establish a budget: with your set budget and calling needs in mind, you can easily narrow down providers that can deliver the services you need within your set budget.
Step 3. Evaluate key aspects of providers: such as reliability, customer service, satisfaction guarantee, terms, cost, and security. With this information accounted for, you will be able to differentiate between provider offerings.
Step 4. Read VoIP Reviews: research user feedback, take notice of VoIP ratings and the unbiased experiences from current subscribers. This will give you a better sense of what to expect, as well as the overall user experience of the company.
We address the above 4 steps in our easy-to-read comparison charts of the best VoIP providers and their offerings. Every key detail is front and center in our extensive round-up comparisons. Don’t get swept up in what might be great marketing unsupported by likewise service. We’ve done the research for you, by narrowing down the best VoIP providers in the industry. Follow the above 4 steps for a seamless transition.
When shoppers ask which is the best VoIP service or who are the top VoIP providers, no two answers should ever be the same. Keep in mind, that the best VoIP service for one individual or business, might not be the most ideal for you. It’s all about finding a VoIP provider that can cater to your specific needs. Users should consider these factors when selecting a VoIP provider:
1. Support – is there 24/7 support offered? What are the support options and where is the center based.
2. Reliability/Down Time – How often is the system scheduled to be down for upgrades and maintenance?
3. Quality of Service – Be sure the provider is able to deliver the high quality calls at all times.
4. Versatility – Look for a provider who is able to grow and shift along with you and your needs.
Once familiarized with VoIP services, hone in on what these features can do for you and how to transition to the next level. First and foremost, is cost – a universal concern for anyone. Check the provider’s plans and pricing and be sure they’re the most cost efficient for your calling needs. There is also quality & reliability, portability, customer support, and a satisfaction guarantee; all key factors that may be clinchers or deal-breakers when going through the process.
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