5 Awesome Things You Can Do With Nextiva VoIP
Nextiva is not only a top-rated VoIP provider, but it is also our favorite VoIP provider here at Top10VoIPList. In this article, we will share some of our favorite things about Nextiva–this will also give you plenty of ideas for how you can use their VoIP services at your business. You can get started with Nextiva and build a business communications system you will love.
Read on to discover more about Nextiva’s VoIP services and how you can get the most from them. By the end of this blog post, you should have several great ideas for how to get started with Nextiva’s amazing plans. We think you will be amazed by the quality of service and the many features Nextiva offers.
- Use Nextiva Analytics to Make Business Decisions
- Scale Your Phone System to Your Business
- Deploy a Cloud-Based Unified Communications System
- Keep Your Communications System Going with Top-Notch Customer Service
- Choose from a Huge Variety of Phones
Learn more about how Nextiva’s VoIP services can help your organization. Voice over Internet Protocol (VoIP) is a ground-breaking technology that has completely transformed how phone service is used. VoIP uses the Internet to transmit communications signals, choosing optimized online routes to transfer messages and voice calls efficiently. This resulted in a cheaper, more effective and feature-filled type of phone service. VoIP service can dramatically transform your business and deliver features you probably did not expect in a phone service. Nextiva takes VoIP to the next level with their Nextiva Analytics, NextOS platform and legendary service.
1. Use Nextiva Analytics to Make Business Decisions
Nextiva Analytics can help you make better business decisions by accessing information. You can view data quickly and easily, then interpret it to help you decide how to run your business communications system. It helps you determine your staffing needs, stay productive and find more ways to strengthen your business. This data can also help you scale your business, since you know more about how you are using your communications system and how well your marketing is working.
You can immediately see call activity data with Nextiva Analytics. Marketing statistics, employee performance and other data is readily available. Customized dashboards provide each department and role with the information and statistics they need. If you want to view reports, these are all tailored to your specific needs with your phone system.
2. Scale Your Phone System to Your Business
Scaling your phone system to your business can help you adapt and prepare as your business grows and changes. It is important to be able to respond when something about your business environment or operations changes. With Nextiva, it is easier to scale your system and features to what your organization actually needs. There is no upgrade, because you can add users and features to as you go. This can help you avoid having the wrong plan or being stuck with bad options for your phone system.
Being able to scale easily is good for business. It means your phone system’s capacity is not stuck, and you are not as limited and restricted in how you use your phones. Both small and large businesses can find something helpful with Nextiva, too, so you have a lot of options available. You can build a phone system that works for your organization.
3. Deploy a Cloud-Based Unified Communications System
With Nextiva, you can deploy a feature-rich unified communications system that can help your business do more to connect with customers, vendors and the public. You get a secured network that you control. You can see your employees’ availability and manage remote employees as if they were within the same building. This is great for organizations that have a remote, distributed workforce model.
NextOS is a platform Nextiva uses to provide you with one-stop access to your account information, billing and phone system operations. You have a large amount of flexibility and a ton of options within this memorable online portal. It lets you focus on each task individually and yet also access other tasks and activities whenever you need them. You can also manage your account remotely and set administrators who then have privileges to make changes and adjustments to the phone system. Users have their own portal, too, making it easier to give them options without allowing them to access the entire system’s settings. You can even import up to 100 users all at once, making it easy to set up a large number of staff members into the phone system. With advanced call recording, you can listen to user calls and assign them ratings–this is great for managing call center employees, for instance. You do not need to upgrade, since you can just add users and features as they become necessary.
These features are great for large organizations with high call volumes, but they are also flexible enough to help smaller businesses get more done and stay competitive. There is a wide range of different pricing and functionality, so you can access a plan that is best for your business.
4. Keep Your Communications System Going with Top-Notch Customer Service
Nextiva’s highly-qualified customer service team is dedicated to providing amazing service at every step of the process–training, implementation, use, and everywhere else. This team provides personalized walk-throughs for new customers and provides instant troubleshooting if you encounter problems with your system. Around 95 percent of support and sales calls are answered by the second ring, so your time is valued and recognized. The team’s goal is to solve every support issue the first time Nextiva is contacted, so they work hard to fully solve any problems you run into while you use their service.
This company also works hard to provide phone service that is very reliable and easy-to-use. They offer business-friendly devices that are easy to use even if you are not the most tech-savvy person. The customer experience is very important to Nextiva and they try to make this experience exceptional for every user. Subscribers can rely on their networks and equipment to function properly and be easy-to-use. If you encounter issues, support is easily reached, thorough and helpful.
5. Choose from a Huge Variety of Phones
With Nextiva, you get to choose from a large variety of different phones. You are not stuck with just one or two different models–there are great phones at every price point and with a variety of different functions, so you have more choice in the phone systems you use. You can confidently access great phone system equipment that will help you build the right business communications system for your organization.
If you are not sure which phones to choose, Nextiva can help you choose phones that work best for your plan. Polycom, Panasonic and Cisco are popular brands. You can choose a cordless phone, conference phone or another type that works for you. You may even bring your own phone, depending on the model of phone and the specific plan. For specifics, you would need to ask Nextiva for help and advice. They have specialists that can answer your questions about how these phone models are different. They can also help you narrow down your list and find the right equipment, so you have less hassle and frustration trying to find the right phones.