7 Alternatives to Google Voice
Google Voice offers plenty of helpful features, and let’s face it — the Google Voice extension is familiar, affordable, and convenient. Part of it is that many businesses already use Google in so many ways — think Gmail, Drive cloud storage, not to mention the Google search engine itself — but the Google Voice extension also offers a host of benefits to businesses in and of itself.
For businesses just starting out in their search for a VoIP service, the Google Voice extension is an attractive option due to its familiarity and convenience. Google Voice is internet-based and works across all kinds of devices, including tablets, desktops, laptops, and of course phones. Calls can be placed for free within the United States and some other places, and it’s easy to set up number porting so a single number will send calls to all of your devices for maximum efficiency.
But as time goes on and business needs change, it makes sense that many organizations and companies outgrow Google Voice — either because it no longer has all the features they want, it’s not as reliable as they would hope, or it’s lacking in other ways. Some of the problems of Google Voice are that it doesn’t allow emergency calls, its call quality can give out, and it doesn’t have much in the way of customer support or technical support.
If your business is feeling growing pains with using Google Voice, or you’re looking for your first VoIP provider and thinking of sidestepping Google Voice altogether, now is a perfect opportunity to learn more about some of the alternatives to Google Voice available to meet your business communication needs. We’ve gathered information from around the internet on seven alternatives to Google Voice, including a free Google Voice alternative, with some of the basic background and pros and cons behind each one. With any luck, one of these Google Voice alternative options will have just the right plan and features for you.
With Grasshopper, one of the services like Google Voice, it’s easy to switch between your personal phone number and business phone number on your phone. Grasshopper costs more than some of the other VoIP setups you could choose as a Google Voice alternative, but it’s a solid platform is a good one to consider because of its abundance of features.
This is one of the services like Google Voice that lets you choose a phone number that’s local, a toll-free number, or a vanity number. Enjoy the capability of setting up mobile fax signatures, emailing faxes as PDFs, automatically transcribing voicemails, and sending out a professional text message to customers, partnering businesses and coworkers. Other features include auto attendant, unlimited calling, and control over how calls are routed. Choose where numbers will be forwarded and how many rings will be allowed before a call is transferred or sent to voicemail. Schedule call forwarding times for when your schedule needs them. As for incoming calls, you can screen calls, answer calls, or send calls to voicemail.
Grasshopper pricing starts at $12 per month plus 6 cents per minute. Other packages offer one number with 500 minutes for $24 a month, or two numbers and 2000 minutes for $49 a month.
This mobile phone app is a Google Voice alternative that similar to Google Voice in some ways but also vastly different. The app allows users to place unlimited calls for free, send and receive text messages for free, and use SMS to share photos, your location, and videos. A local phone number is included, and group conference calls are free. Group chats can accommodate even hundreds of participants at the same time.
Unlike some Google Voice competitors, DingTone integrates with Facebook to make it easy to stay in touch with friends via message and calls, and for additional fees, users can call cell phones or landlines in more than 200 countries.
As a Google Voice alternative, DingTone would work best for a small business that already leverages Facebook and Facebook Messenger to keep in touch with customers — using texting as the primary means of communication, rather than calls and phone support.
Pricing for DingTone is $9.99 for 500 minutes and $18.99 for 1000 minutes.
Enjoy an established local preference while being able to connect to your phone system from wherever you are. Line2 is one of the Google Voice competitors that operates on both iOS and Android systems. Customers can choose their phone number — either keep and port your pre-existing number — or go with a toll-free number. Users may send and receive calls in the United States and Canada. Unlimited text messaging is another feature, and JPEG attachments are supported across different devices including laptops, tablets, desktops, and smartphones.
Other features of Line2, like many other apps like Google Voice, include group messaging, group video conferencing, picture messaging, call forwarding, auto attendant, and voicemail setup options. Line2 works best for users and businesses that have employees frequently on the move or working remotely.
Pricing for Line2 comes to $12.45 per month if you sign up for a year at a time.
Voiceably is a Google Voice alternative that gives you the option to choose between a local or toll-free number, but grants you unlimited extensions, meaning every department or even every employee, even if you have hundreds of employees, can have their own extension. SMS messaging is also supported, as are voicemail transcriptions, call recording, conference calls, and number porting.
Taking its features a step further than many apps like Google Voice and as a major boon to call centers or users involved in frequent client collaboration, Voiceably also offers a Developer API to allow for Voiceably to be integrated directly into your pre-existing CRM or SaaS solution, applications, or phone system.
Pricing for Voiceably is a little higher than for many competitors, but don’t forget that API. Pricing is $19 per month for one number with 500 minutes and unlimited SMS; $49 for two numbers and 2,000 minutes; and $199 per month for three numbers with 10,000 minutes.
Another Google Voice alternative standout offering for entrepreneurs and small to medium businesses, MightyCall offers almost all of its features on its basic plan, with some upgrades available with the more expensive plans — including API access at its highest pricing tier. With this Google Voice competitor, limitations are placed on available phone numbers and minutes, but there’s no limit to how many users or extensions can use the service at any pricing tier, meaning teams of any size can operate on the cheapest plan so long as they can stay within the number and minute limitations.
A nice feature of MightyCall different from several of the other services like Google Voice is that it offers both social media and email communications on the same platform as the phone calls and phone queueing, meaning you can keep all of your communications on one platform instead of having to cobble together a solution.
Pricing for MightyCall is billed monthly and starts at $19.99 for 5,000 minutes with two phone numbers; $49.99 for 10,000 minutes with five phone numbers, plus features for recording calls and voice texting; and $99.99 for $15,000 minutes, 10 phone numbers and API access.
OnSIP is one of the free Google Voice alternative options most like Google Voice. It supports free voice and video calls for up to 100 users with unlimited extensions in a web-based format but also allows a paid system if you want a more traditional calling system.
In its basic iteration, OnSIP is free and has even more features than Google Voice, making it one of the better alternatives to Google Voice, while also beating out several VoIP providers; the only catch is the basic plan only covers internet calls. But even so, it comes with plenty of neat features, like a web call button that can be placed on a blog or website to allow visitors to the page to call you over the internet. If your business is primarily conducted online without a great need for phone support, OnSIP’s free option may be the best solution out there for your needs.
However, the paid option comes with many benefits, including API access so you can integrate OnSIP with your CRM platform or SaaS solution.
Pricing: Free for internet calls only for up to 100 users with unlimited extensions, voicemail to email, and CRM integration capabilities; $49.95 per month plus 2.9 cents per minute for standard calling with several features; and $18.95 per person per month for a fully unlimited plan with even more features.Google Voice offers plenty of helpful features
Ideal for small to medium businesses and a nearly free Google Voice alternative, Telzio is inexpensive but offers plenty of features. Telzio is based on the cloud, and businesses receive a new US-based phone number, call flows, and extensions. Other features include free call recording, IVR menus, web-based controls, and call forwarding to both local numbers and landlines.
Pricing for Telzio is only $1 a month for startup businesses! Its pay-as-you-go plan costs 1.19 cents per minute of inbound calls, or users can upgrade to a Pro plan with 1000 minutes for $29 a month.
With so many Google Voice extension alternatives from so many Google Voice competitors available today, users and businesses have their pick of apps like Google Voice to get them up and running on a phone call system that will work best with them and have all of the features they need. Take care when looking over the alternatives to Google Voice to make sure the one you pick is the one that you need; and remember, there are many services like Google Voice beyond what’s been covered here.