8×8 is one of the most highly regarded cloud communications providers in the industry. The company’s calling card is that customers get voice, video, chat and contact center on one cloud platform, backed by great security and reliability.
With over 1 million users worldwide, the communications powerhouse launched X Series to help businesses communicate faster and easier. X Series stands out for its superb voice quality, integrated messaging capabilities and high-definition (HD) audio and video conferencing. X Series has a flexible mix and match pricing structure that allows companies to buy any combination of plans they choose.
X Series users can start connecting on the platform almost out of the box, making it ideal for organizations with little or no IT. But don’t let the quick install process fool you: X Series is bursting with more than 110 premium features that enable faster communications between customers and employees. What’s more, third-party software integrations let team members pull up customer information so they can provide efficient service with a personal touch.
While even the most basic X Series plan comes with compelling features, you will need to purchase more expensive editions to get absolutely everything the platform has to offer. However, this is where mix and match pricing comes into play. Since you aren’t locked into buying one type of X Series plan for your entire organization, you can select plans at different price points, only paying for what you need.
X Series is available in four plans, each with increasingly powerful features. Each plan includes features such as unlimited calling, unlimited Internet faxing, mobile and desktop apps, team messaging, audio and video conferencing and third-party software integrations. Higher-tier plans include features such as interactive voice response (IVR), outbound predictive dialer and contact center analytics. Prices start at $28 per month per user. Cost breaks are available after 100 and 1,000 customers.
8×8 also sells a range of VoIP phones, headsets and accessories. Attractive financing and phone rental options are available.
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