Best Alternatives to Phone for Business

Business communications systems are an important part of how many businesses operate today. From small organizations to very large businesses, many organizations depend on using the phone extensively for daily operations. These phone costs can significantly add up over time, becoming extremely costly in some cases.

If you want to really have alternatives to consider, then you need to look at the possibility of using Voice over Internet Protocol (VoIP) service. This type of phone service can help you access additional features for your phones, can provide you with lower costs and can help your business really excel to new heights. We believe VoIP phones make excellent alternatives to traditional business phone systems, particularly if you are looking for a very affordable option that is still high-quality enough to provide the robust features that businesses usually need to stay productive and scale appropriately.

Looking for an alternative? VoIP is an excellent alternative to traditional phone service, and it comes in a variety of different options, plans and vendors to fit your needs. Read on to learn more about how this alternative to business phones really works.

In this article, we will help you figure out how alternatives to business phone systems work, so you can hit the ground running and use the best system for your company. We think you will be pleasantly surprised by what VoIP systems offer, both in terms of the service and also in terms of cost and efficiency. You can access a business phone system of unbelievable quality for less money than you probably ever thought possible. That is the amazing thing about VoIP! You can access more and in turn deliver more to your customers with a better phone system.

Article Contents:

  1. Bring Your Own Device (BYOD)
  2. SIP Phones
  3. Smartphones
  4. Analog Phones
  5. Softphones
  6. Custom Combinations
  7. What’s Right for You?

With your organization, the best combination and plan for you may vary, so it is important to carefully consider your options and look for the right phone plan and services.

1. Bring Your Own Device (BYOD)

BYOD plans allow you to choose your own phones. This can help you save money by allowing you to keep phones you already have and bring them into a new plan or vendor relationship. You can bring just about any type of phone, although you should be aware of the fact that your specific type of phone may not be supported by the vendor if problems occur. Your vendor can let you know if they do not plan to offer technical support for your device. Since there is an almost infinite number of different phones and manufacturers, it makes sense that not every type of phone system can be supported directly.

2. SIP Phones

Your Session Internet Protocol (SIP) phones are largely compatible with whatever system your vendor offers, although there can be exceptions in some cases. SIP is the most popular Internet phone language, so it is pretty typical for SIP phones to successfully link to whatever system your vendor decides to offer.

Many vendors have their own SIP phone recommendations or can help you get a discount on a great SIP phone model to save even more than you normally would. Remember, it is really important to choose a phone after you choose a vendor, whenever possible, so your vendor can help point you in the right direction and provide you with significant savings. Some vendors have access to discounts and can offer you reduced pricing, making it easier to obtain the phone equipment you want and truly need for service.

3. Smartphones

Yes, you can even use your smartphone with a VoIP plan! Bringing your smartphone into an existing VoIP plan can give you another phone device to use and therefore reduce your equipment costs. It also allows you to bring in a phone you are already very familiar with, which is another advantage of using your smartphone with your VoIP plan.

Smartphones can often use apps provided by your VoIP vendor to connect to the same VoIP account you use with other phone types. For instance, if you normally use a SIP-enabled phone, you can still connect your smartphone to the account and use it whenever you are away from your normal phone, such as when you leave your office. You can have calls forwarded to your smartphone so you are using the exact same phone number or virtual extension, or you can have your smartphone app take and make calls as your primary VoIP phone, using a different phone number from your cellphone service. While away from your desk, you can make the calls you need to do and receive phone calls, too.

4. Analog Phones

It turns out that you can even use analog phones with your VoIP system, so these can make a great alternative to a traditional phone system with analog phones. Using an analog telephone adapter (ATA), you can keep your own equipment and still use something fully compatible with the Internet. ATAs allow your phone to “talk” with VoIP servers and use VoIP protocols for phone signal transmission. Your phone can then read whatever VoIP signals it receives and transform these signals back into sound waves for you to hear during a phone call.

5. Softphones

Softphones are another great alternative to traditional business phones. A softphone is simply a software-based phone; it is a program that works like a phone and lives on your computer, smartphone or tablet. With a softphone, special equipment is not needed–just a VoIP account and the software-based phone itself. If you want to also use audio equipment, that is the only other thing you would need besides an Internet connection and a VoIP service account.

6. Custom Combinations

Bringing together your own custom combination of multiple phone types is another possibility, making it easier for you to have many different people online as part of your company phone system. You can combine, for instance, in-house SIP phones and smartphones, analog phones people in your office are using, or other equipment and types of phones into the same network. This allows everyone to work together and joins every phone into a single network for the purposes of inbound and outbound calling.

These custom combinations make it easier to customize your phone system and come up with the type of system you really need at your business. Your vendor can help you devise the right combination of different phones for your organization and can recommend strategies to connect them all and find services that help bring these phones together.

7. What’s Right for You?

Truthfully, there is no one right answer with VoIP. VoIP can help you accomplish better productivity, more effective communications and more sales. You can get more done. With the right VoIP service, you can find the right combination of tools to help take your business forward and even create a contact center that can help you reach more of your customers.

If you have specific questions about how to find the right system for you, check out the other articles on our website. Be sure to carefully shop around and avoid committing to specific phone systems until after you find the right vendor.