Business VoIP: For Better, Affordable, Communication
by Nate Rand
As a business owner, you always have to be on the lookout for ways to cut costs and improve processes. This keeps your company nimble and competitive. One of the ways to make such improvements is to switch from traditional landline phone service to VoIP. Here are some ways business VoIP allows better and affordable communication:
It Lowers Costs
This is an immediate and quantifiable benefit. For the vast majority of businesses, VoIP is cheaper than landlines. This is because VoIP plans don’t have per-call or long distance charges. For companies that have high call volumes or that need to call out to people outside of a tiny “local” radius, the savings will be substantial.
It’s also easier and less expensive to add VoIP connectivity to new or expanded phone department operations. This is because it works over cable internet, so there is no need to install separate telephone wiring.
VoIP plans also cost less than typical landline business plans. This provides ongoing savings no matter your level of phone use.
VoIP Calls Can be Made and Taken in Many Ways
With traditional phone service, there is only one way to make calls: through a telephone that is directly connected to the phone wiring. That may seem fine at first; after all, if your phone employee is sitting at the desk all day, there isn’t a huge need to route the calls anywhere else. The problem is that this is the only scenario in which the old system works well. If you or your employees need to take calls while they’re out and about, a traditional system will have your customers playing phone tag. With VoIP, you can set the system to reroute calls to outside numbers so that callers can reach their desired person at any location. This happens seamlessly, so callers simply dial the main number as always.
VoIP Plans Include PBX Capabilities
Onsite PBX systems require the purchase of expensive hardware, and this alone is enough to make the VoIP option attractive to small and medium-sized businesses. This, however, isn’t the only reason that many companies dislike onsite PBX equipment. The equipment is complicated, and sometimes, it is so difficult to work with that a specialist has to be called in to get everything set up. When it’s time to make a change, the same problems with complexity come right back.
VoIP PBX, on the other hand, requires no hardware investment because the hardware is hosted by the provider. It’s also simple to use. All you need to do to get it set up is log into your VoIP account, navigate to the proper screen, and enter the relevant information. Once you hit submit, you’re done. When it’s time to make a change, just log back in and edit what you entered before. The system will update and you’ll be good to go.
VoIP Plans Are More Flexible
With landline phone service, you typically have to buy an entire package of features to get the ones you want. The problem is that landline packages are typically bloated with plenty of “features” you’ll never use, but have to pay for just the same. This isn’t the case with VoIP plans. With VoIP, you select each feature you want – and you don’t have to accept any that you won’t use. This saves money by cutting the bloat out of the plans.
It’s also easy to adjust your VoIP plan according to your company’s current needs. If you experience a spike in call volume, you can switch to a more robust option without having to sign up for a specified period of time. This makes it easy to switch back or make other adjustments.
These are just some of the ways that VoIP makes business communication better and more affordable. To learn more, just contact us or visit our site.
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