Business VoIP – For Better and More Affordable Communication
by Nate Rand
Telephone lines and equipment can be major expenses for businesses, but there is no need for this to be so. Thanks to the advances in VoIP (Voice over Internet Protocol) communications, switching to a cloud-based phone system is now a viable possibility. In fact, many companies have already done this. What makes VoIP different, and what does it take to get landline-like results out of such a system?
No Telephone Lines are Needed
VoIP connects via the internet, so there is no need to install physical phone lines to set up a system. Depending on the size of the building and the number of employees who need a phone, this alone can result in a substantially lower cost of entry.
Phone Sets are Optional
Thanks to the internet-based nature of VoIP, there is no need to invest in expensive business phone sets in order to use it. While many companies have adapters that allow existing sets to be used with their services, VoIP will also work via headsets attached to computers. Cloud-based services can also route calls to and from cell phones.
Cloud-Based Business VoIP is Portable
The days when people sat in offices all day are coming to an end. Many businesses now need business VoIP services that can travel with their personnel. With good VoIP services, sales and customer service employees can work from home or from the road without losing contact with customers. This is thanks to the services’ ability to route calls to and from cell phones. Now, “out of office” does not have to mean “out of touch.”
VoIP Scales Easily
With traditional business phones, adding a new line requires programming a PBX machine and physically installing more wiring. VoIP, on the other hand, is managed through an online interface. All you have to do is log in and click the right tabs to get your new phone outlet and extension ready to use. Add a headset and microphone to the new workstation, and communications will be fully enabled. If you need to remove a line, it’s just as easy to log in and delete the unnecessary extension.
What is Needed for Landline-Like Clarity?
The big requirement for landline-like clarity is top-notch broadband internet service. A cable connection is best. Most businesses are now connected to the internet via cable, so this shouldn’t be a problem.
It’s also important for users to have good physical equipment. Use good headsets, phone sets, or cell phones. This ensures that the signal is not degraded as it goes to and from the cable line.
Finally, make sure to choose a highly-rated VoIP provider. Good providers have enough bandwidth to handle even peak call volumes with ease.
Does Cable Have to be Run to Every Phone-Enabled Workstation?
Modern workstations are already computerized and connected to the internet. If your business has this configuration, the work has already been done. All you have to do then is provide the worker with a headset and mic.
If your business doesn’t have internet-enabled workstations, and they aren’t connected to an internet-enabled central computer either, then cable would have to be installed to get them physically hooked up. In this case, the least-costly solution is to use the option of routing calls to cell phone numbers. All it takes to do this is to enter the numbers into the cloud interface and assign each one an extension.
These are just some of the benefits of using cloud-based VoIP systems for your business. To learn more about your company’s options or about the nuts and bolts of getting set up with VoIP, just visit our site. We have enough information online to answer all of your questions.
November 3, 2018