Comcast Business Phone Alternatives

When choosing a business communications system, there are other options besides Comcast. You may feel like you are stuck with options that are expensive, restricted or limited in what they offer for your business, but in reality there are a lot of great business phone systems out there that provide flexibility, adaptability and customizable services. You may have specific expectations of what is available for your business, but you do not need to let phone vendors limit you to a costly list of basic phone services.

Reasons VoIP is Better Than Landlines:

  • Cheaper—Generally, VoIP is much cheaper than traditional landline service.
  • More Features—You can access affordable services that can dramatically improve your business.
  • Scalable and SMB-Friendly—VoIP plans scale to allow small and medium-sized businesses to grow and adapt. You can change your phone system to meet changing needs over time.

Traditional landline and cellphone service can be very expensive and restrictive, but these are not your only options. VoIP service can help you bring down your costs and can allow you to accomplish more than you may have thought possible.

Voice over Internet Protocol (VoIP) phone service has had a revolutionary impact on phone service and has allowed many businesses to generate significant savings on communications services, particularly compared with landline service. Landline phone service can be extraordinarily costly, keeping businesses from accessing the services they really need. Some features, such as three-way calling and voicemail-to-email transcription, are difficult for smaller businesses to access and it may seem impossible to find great plans offering these features for small companies. If you own a small to medium-sized business (SMB), you may be price-conscious while also looking for great features.

If you are looking for great alternatives to Comcast for phone service, read on. In this article, we help you compare several great services you can begin using quickly to save money and get great service.

Article Contents:

  1. VoIP: The Answer to Expensive Business Phone Service
  2. Nextiva
  3. Vonage Business
  4. Ooma Office
  5. 8×8
  6. 1-VoIP
  7. eVoice
  8. Getting Started

By the end of the article, you should have a good idea of whether or not VoIP plans are right for your business. This will also help you figure out if you want to choose a specific vendor or continue shopping around. You will have an idea of what types of questions to ask and how to choose the best possible plan for your company.

1. VoIP: The Answer to Expensive Business Phone Service

If you are feeling stuck because of expensive traditional phone plans, you may be surprised by VoIP’s pricing and capabilities. VoIP is entirely different from landline and cellphone plans, although it allows you to make and receive phone calls. You can use a VoIP plan to do everything a traditional phone plan would do, but there are some important differences. VoIP works differently from traditional phone service, and we will talk briefly about what those differences are.

In the past, all phones relied on a public system of networked cables around the world. This network of copper wiring is very expensive for phone companies to build and maintain, so phone companies must charge accordingly. High pricing for phone services is part of the experience of having a business communications system for many organizations, unfortunately. But it does not have to be this way.

VoIP systems route phone calls over the Internet, along with other forms of communication such as SMS text messaging and chat. This saves money because Internet infrastructure is used instead of the public phone networks. Costs are substantially reduced. It can really help to improve how business communications systems operate. These phone systems are cheaper, but because they are cheaper they can also offer features that were previously very expensive and inaccessible for many companies. Call centers and fully-featured communications systems are much cheaper this way.

2. Nextiva

First, we will briefly talk about our favorite VoIP vendor, Nextiva. This company is generally considered to be the industry standard for VoIP communications systems. Nextiva’s high-quality services and support can help you establish a strong phone system that can make a significant difference for your business. Their cloud-hosted phone services can help you get more accomplished.

For businesses of every size, Nextiva’s services offer conference calls, unlimited calling, free local or toll free phone numbers, voicemail, on-hold messaging and more. These features can help your business communicate effectively, and they are offered in a variety of different plans for businesses. You can set up call queues, too, making it easier to run a call center at your company. If you have a large call volume, then it can be particularly important to have a great phone service plan to manage it.

3. Vonage Business

Vonage offers basic and advanced features for business communications systems. Conference calling, voicemail, paperless fax and other features are available. Their service is generally best for smaller businesses. Larger organizations may not find all the features they need, but Vonage Business does offer a solid service for many SMB subscribers.

4. Ooma Office

Ooma Office’s small business phone solution offers great basic features that many companies can really benefit from. For up to 20 users, Ooma Office’s plan offers unlimited calling within the United States and Canada, voicemail, conference bridging and other features that can help a small business build an effective communications system. Larger businesses may need a different plan, but for a typical small business or startup environment, this may provide all the phone services you need.

5. 8×8

8×8 offers a hosted VoIP phone system, contact center services and other business communications options. They have great services for SMBs looking for a solid phone service plan they can customize. Through an online portal, you can customize and control your phone system. Many basic and more advanced features are available.

6. 1-VoIP

1-VoIP has a range of plans allowing anywhere from five users to 100 users. These plans offer basic and more advanced phone features that are typical of VoIP plans. You can build a strong business communications phone system and begin staying in touch with customers, vendors, and members of the public.

7. eVoice

With eVoice, you can have your business communications plan managed entirely in the cloud. You can create a more professional image for your business and have a large number of extensions, having voicemail and other features for each. You can get set up quickly and begin using your new phone system to connect with others.

8. Getting Started

VoIP plans are typically very easy to set up. With your vendor’s help, they are usually plug-and-play with relatively little technical knowledge. You will need an Internet connection, phones of some kind and a VoIP vendor you choose. It is generally best if you choose equipment with your vendor’s help, since they can guide you to phones and products that are the most compatible with your new service. They may also have access to special discounts, helping you save money and get the best possible phones for your business. Generally speaking, they can also show you which phones they will provide technical support for or help to set up for you.