Does VoIP Work with Satellite Internet?
Voice over Internet Protocol (VoIP) can sometimes work with satellite Internet, but this is not a guarantee that a particular VoIP service will always work on every satellite service set up. There are several considerations that impact how well a VoIP service performs with a satellite Internet connection. This means that problems may occur or something you have limited or no control over may actually prevent you from successfully using VoIP with a satellite connection.
- Satellite Internet—Typically, a connection provided by an Internet service provider that broadcasts Internet access. Satellite Internet may be one of the only access options in rural areas, making satellite’s use an appealing option for many businesses. VoIP service may or may not work with satellite access.
If you want to know if you could successfully use VoIP with satellite Internet service, this article will help you understand some of the more significant concerns and considerations. At this end of this article, you should have a better understanding of whether or not satellite connections meet your VoIP connection needs. You may decide to use a satellite provider, or you may conclude that you will need a different type of Internet connection to make VoIP successful for you.
- What is VoIP and Why Use it with Satellite Internet?
- Is it Worth the Effort and Investment?
Elsewhere on our site, we have reviews of VoIP service providers and plans that can help you decide which VoIP vendors are right for you. If you plan to use satellite Internet to access your service, be sure to ask your potential vendor how well their service usually works with a satellite connection.
1. What is VoIP and Why Use it with Satellite Internet?
VoIP is a different way to get phone service. Instead of using the traditional phone service networks to create a landline or cellphone connection, VoIP uses the Internet to route phone communication traffic such as phone calls and SMS text messages. This type of service is very efficient, cheap to maintain and provides high-quality service that is accessible for small businesses. These features are making VoIP phone service increasingly popular as a business communications option for many small businesses and other organizations. Advanced features such as queues and conference bridging are affordable through VoIP service, allowing organizations to create affordable call centers, work remotely or handle larger call volumes.
With these and other features, VoIP is revolutionizing phone service for businesses. It is also contributing to reduced costs and improved functionality for business phone systems. Businesses can put forth a professional image, appear larger than they actually are, route traffic the way a call center does, and more.
Satellite Internet is, for many people, the only option for Internet access since it requires minimal infrastructure. Many rural areas, for instance, are far away from the traditional cable networks that provide much of the Internet access for businesses, households and other organizations or locations. For these places, satellite may be one of the only viable options for reliable Internet. VoIP can help subscribers save a substantial amount of money on phone calls and communications systems, so many people want to be able to take advantage of this service even if they are in a location that makes traditional Internet access difficult or impossible. Depending on the quality of connection, these users may have more challenges getting a great VoIP connection. Since VoIP requires a strong Internet connection, they may have difficulty accessing the type of phone service quality they need.
Speed is a very important issue with VoIP service, so it is very important to have as fast of an Internet connection as possible. Voice data is very complex and is usually large, especially when it is high-quality or high-definition sound. To transmit sound effectively over the Internet, you need a great Internet connection that is fast enough to send a large amount of data quickly online. Many modern connections are fully capable of this, but some are not. Generally, 256 kilobits or higher upload and download should be fast enough, although if you use this Internet connection for other things simultaneously, you will probably need a faster connection to provide enough bandwidth.
Make sure you have enough bandwidth for all of the Internet traffic you plan to create at your business. During VoIP calls, this may be tricky. You would need to ask everyone in the office to either refrain from using your bandwidth entirely during call hours or reduce this usage to as little as possible.
There can be a delay caused by how long it takes to package and transmit VoIP call data. This is delay in Internet data processing and sending is called “latency.” Even satellite connections with a lot of speed and bandwidth may also have a lot of latency, making it difficult to have a high-quality call. Latency issues create delays in calls, which is something that is undesirable for phone calls. Latency creates gaps, causing the listener to hear the message from the other party too late. This can be very disruptive to phone calls, which is not something you want if your goal is to have a phone service that works at least as well as traditional phones do. VoIP calls do provide very high quality normally, but connection disruptions and other issues can cause unwanted delays or other problems. This is something to keep in mind as you choose Internet connections.
If your satellite connection has a high amount of latency, you may not want to rely on it for your VoIP phone communications. Voice calls sound much better without unnecessary delays during the conversation. Keep in mind, too, that some latency can have other causes besides your Internet connection, so you do need to examine some possible causes if you are experiencing a lot of latency in your phone calls.
To use a VoIP connection wirelessly, you will need a Wifi router. VoIP adapters do not wirelessly connect, also, so you need to factor that into your decision. Depending on the type of phones you use, you may need to have your analog telephone adapter connected directly between your Internet connection and router. You would need to ask your VoIP vendor and Internet provider for help establishing the best connection for service.
5. Is it Worth the Effort and Investment?
If you are on the fence about using satellite Internet with your VoIP service, then maybe you should consider other options, if they are available. You can also try the two services together before making a final decision, particularly if free trials or shorter contracts are available. A one-month contract, for instance, may provide the right opportunity to test-drive VoIP and satellite Internet together.
Only you can decide if it is worthwhile for your business to use VoIP and satellite together. You may want to conduct your own testing and ask your employees (if applicable) to help. Test your phone calls for latency and speed issues. Before using an Internet connection extensively for VoIP, be sure to conduct a speed test, as well. If the speed is too low, you may need to consider other options to provide the best phone call quality.