Fonality has created a solid business model around the provisioning of feature-rich VoIP communications platforms to businesses of all sizes. The service model offered can be categorized in two distinct classifications:
This functionality presents Fonality with a serious advantage over competitors only offering a single solution and allows customers to choose whichever option best suits their telecom needs, budget and business.
In order to take advantage of either system it is necessary to first obtain a quote for a tailored VOIP service solution. Service in the cloud are available for as low as $30 / mth, and premise-based services can be obtained at a base amount of $25 / mth (with a downpayment.) The VOIP solutions offered by this company can scale quickly and with minimal interruptions.
VOIP phones and other hardware can be included with Fonality’s managed solution, and a highly advanced web administration portal provides access to each of the calling tools and features. Modification of the system can be done quickly without the need for any special scripting or complex installation protocols.
Regardless of whether or not the system is on-premise or hosted, features and options can be added or removed to create a unique communications platform.
Fonality systems offer 40+ features, including:
To achieve greater customization and functionality, the system can be installed to an insight PBX which will allow for access to every feature available and provide much greater system control.
For customers looking for simplified pricing, it will be difficult to locate any sort of flat fee model without getting a qualified quote. While it is easy to find baseline prices, rates have a tendency to increase as users, equipment and connections are added. This means that there is no way to quickly gauge the true cost of a customized phone solution.
Given the advanced features and high-technical configuration options, using the premise-based system without having someone onsite who has a basic understanding of networking is not advised. For example, smaller businesses that utilize computer systems for little more than bookkeeping, email and word processing, or social networking might not receive the kind of results they were looking for with this type of premise-based system.
Fonality provides feature-rich VoIP communications systems, available both in the cloud and on premise, to businesses of all sizes.