Hosted VoIP PBX – What Your Business Needs to Know
by Nate Rand
Businesses have been more and more interested in VoIP thanks to its potential to save them money. Now, one aspect of this technology is getting special interest from companies: Hosted VoIP PBX. Here are some of the things you should know about it and why it’s worth it to switch:
Hosted VoIP PBX is Easy to Change
This is one of the biggest reasons companies want to move their PBX systems to the cloud. Instead of having to figure out complicated hardware configurations, all you need to do is log into your account and enter your desired changes. Adding and removing extensions, setting up automatic call forwarding, and other PBX tasks instantly become simple and quick.
Hosted VoIP PBX Works with VoIP Telephony
One of the most important things to know about a hosted VoIP PBX system is that it is part of a larger VoIP phone system. It does not interface with existing landline systems. Therefore, a switch involves changing all of your phones over to work with a VoIP provider. That said, some providers have ways to make it so that your physical telephones can hook into their systems. If you already have an office full of hardware, this fact can save you quite a bit of money.
VoIP Telephone Service Can be Crystal Clear
Some business owners and department heads worry that VoIP phone service won’t sound clear. These remember the days when VoIP, or Voice over Internet Protocol, was in its infancy. Then, choppy reception was the norm. Now, this is no longer a problem. A proper system will sound at least as clear as a traditional landline one, and in some cases, will sound even clearer.
The reason for this improvement is the advance of broadband internet service. Hardwired internet cable connections can carry the large amount of data that is needed to encode voice sounds. This eliminates the need to drop information from the data stream, and this eliminates the choppiness of years gone by.
Hardwired Broadband Connections Are Needed for Top Results
In order for an internet connection to properly handle voice transmission, it needs three things: Reliability, high data capacity, and lack of lag. Hardwired internet cable connections provide all of them. Their physical nature makes them reliable while the technology underlying cable transmission provides the bandwidth. Finally, since there are no satellites involved, there is no lag.
You Can Still Use Your Cable for Regular Internet Connectivity
One of the best things about VoIP systems is that they piggyback on your existing internet wiring. This allows you to keep on using that wiring for internet connectivity and saves you from having to buy extra cable.
There is No Need for Standard Telephone Lines
While this isn’t a big deal for companies that have them already installed, it’s a great money-saver for those that are new or are expanding their call centers. The internet connections that would normally be brought into computerized work areas will cover everything.
VoIP Telephone Service Accounts are Very Affordable
Since hosted VoIP PBX systems work with telephone accounts that are connected to them, it makes sense to ask about the costs of such accounts. Fortunately, they’re very affordable, with reasonable monthly rates that allow for set amounts of minutes. How many minutes you get depends on the account level your company signs up for.
Cost savings go beyond the base rate with VoIP accounts. There are no per-call fees and no long-distance fees for domestic connections. Features are not bundled into expensive packages, but instead, are sold singly. This allows your company to only pay for what it will actually use.
To learn more about VoIP accounts, cloud PBX, and related hardware, just contact us. We’ll be happy to explain everything and help you find the perfect plan.
November 3, 2018