How Does VoIP Make Communication Easier and More Affordable?
by Nate Rand
Now that Voice over Internet Protocol, or VoIP, has gotten good enough to match the quality of landline connections, businesses are looking at it with new interest. This interest has increased thanks to the low prices and many features VoIP providers advertise. However, many have questions about the technology that they want to have answered before they go ahead and sign up. Here are the answers to some of the most common queries about how business VoIP provides better and more affordable communication.
Why is VoIP Cheaper Than Landline Service?
There are a few reasons for the difference in cost. One is that the cables used for VoIP lines don’t just carry voice. Instead, they’re used for cable internet and TV transmission as well. This gives cable providers three sources of income from one line, while the phone company’s standard system only allows for one income stream. Because of this, phone companies can only pass maintenance costs on to one set of customers, and those customers end up paying more.
The multi-use nature of cable also makes it so that businesses don’t have to pay for multiple sets of wiring in their buildings. With the traditional system, a new building would have to be wired with both cable internet and copper landlines to have full connectivity. VoIP, on the other hand, runs through cable. This makes it so that a single installation, for internet connectivity, covers everything.
Another source of cost savings is competition. While landline companies face some competition, VoIP providers have to compete against many more providers. Prices almost always go down to rock bottom when there’s a large amount of competition around.
How Does VoIP Make Communication Easier?
For those who don’t have a phone system already installed, the answer starts with what it takes to bring VoIP into the building. Instead of having to install both telephone and internet lines, users need only get the internet set up. To get good sound quality, this requires the use of a hardwired broadband system such as cable. In some areas, fiber and other materials may also be available.
The next thing that makes it easier is the use of the cloud for the PBX system. Instead of fighting with an expensive physical component, VoIP users need only log onto their accounts to handle PBX functions. The actual PBX is hosted by the VoIP provider, so there’s never a need to deal with making physical changes to a box.
Once everything is up and running, the ongoing benefits become clear. Your company can use a number of methods to connect to the VoIP business phone system. These include IP phones, which are used like regular phones but are made to work with VoIP; headsets attached to computers; and with some providers, cell phones can be used. Calls can also be routed from your business number to other phones entirely, so you can take them at home or on the road without losing the professional presentation your company needs.
Features are also plentiful at VoIP providers. You can count on getting standard business basics like an automatic receptionist, hold capabilities, teleconferencing, voice mail, and more. Some companies, such as Nextiva, offer over 40 different features to choose from. Even better, you don’t have to buy an entire feature package. You can pick and choose so you pay for only the ones you’ll really use.
These are just some of the many ways VoIP makes business communication both easier and more affordable. To learn more about the options, just contact us. We’ll be glad to help you find the perfect plan and features for your company’s needs.
November 3, 2018