How Reliable is VoIP During Critical Business Moments?

Companies now acquire VoIP technology for a variety of reasons, with your own top reason likely being more affordability. Now that you’ve decided to use this superior digital phone technology, you’re probably wondering just how reliable it is. As your business grows to bringing in new customers and expanding your building size, having reliable equipment on hand is vital to prevent dreaded downtime.

The greatest aspect about VoIP is you don’t need equipment to make it work for you. It holds your entire phone system through an existing Internet line, which might make you worry about the reliability factor.

With quality high-speed Internet, the chances of VoIP ever shutting down unexpectedly are remote. It uses other features that give reliable factors you can’t find through other options. Plus, when you consider other technology requires bulky equipment, you reduce the risk of a mishap occurring.

Several different office tech options integrate with VoIP, giving you a truly comprehensive system bringing more efficiency to the workplace.

So what things can you rely on with VoIP? Take a look at its strong reliability factor.

No Equipment Maintenance Necessary

If you’re still using landline phones, you already know the problems with keeping each phone maintained. These phones also need updating every year, or you could face major downtime when they all start wearing out.

During a busy day when you depend on those phones to take incoming orders, repair could become necessary at the worst possible time. Expenses associated with this could cut into your profits you can’t immediately pay back due to lost sales.

Thanks to VoIP, you don’t need those landline phones any more. This can finally ween you away from relying on phone companies who continually add fees to your bill.

The most phone equipment you’ll ever have with VoIP is wireless headsets that are always reliable and easy to use.

Using the Cloud for Business Continuity

Many VoIP providers operate through the cloud, which could save your life when a disaster hits you. Your Internet line could easily shut down since you have to depend on a separate provider. This could happen during a natural disaster where your entire building becomes decimated.

With cloud VoIP storing all of your phone data in the cloud, you can go to another location and retrieve all features you used before. Anywhere you can find Internet service allows you to get your phones back up and running so you don’t frustrate customers.

Using VoIP also eliminates having to rely on an unreliable on-site server, which could leave you in a serious situation if you can’t quickly fix a problem.

Reaching People at Critical Times

VoIP technology allows you to create extensions on other phones or even on mobile devices. As a result, it brings more immediacy to communication when you need to talk to a customer or employee in a hurry.

Your employees can set up extensions on their mobile devices to receive calls directly through your business number. Plus, you can reach an employee, no matter where they go. If they’re working from home, you can call them without delay.

In the chance they can’t answer, voicemails go to email where an employee receives your message within seconds or minutes.

Conducting Emergency Meetings via Conferencing

What happens if you have to hold an emergency meeting about a major business project, but you and other team members have to travel? When you all have to travel to make money, meeting in person sometimes becomes impossible. VoIP gives you conferencing options through voice or video with major tech improvements from what it once was.

Using conferencing through VoIP saves you from having to pay for the service from separate providers. Holding a meeting this way ultimately saves your business life and helps you get ahead of competitors.

Contact us here at so we can help you find the right VoIP provider with features to help you through the most critical business moments.


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