How to Find the Best Business VoIP Phone Service?

Getting the best voice over Internet Protocol (VoIP) service requires some basic research to find the right vendor, plan and pricing. There is a large number of different services on the market. Each offers something different. Some services offer a large number of advanced features that are directed towards big businesses, while others offer features that are best for smaller businesses. You can find a plan that works for you by being open to shopping around for the best vendors and plans. There are a lot of plans for different price ranges, and VoIP offers affordable service that is a great alternative to traditional phone service.

  • Voice over Internet Protocol (VoIP): A phone service system using the Internet to route phone calls and other forms of communication, such as SMS text messaging. VoIP is available from a vendor in a variety of different plans and pricing levels.

In this article, we will help you figure out how you can choose the best VoIP plan for your business. We will help you understand what VoIP is, how it works, how to shop for a plan and what you can do to successfully implement your new system. You will know a little about what type of equipment you will need, how you can pick a vendor, what pricing is available and more. By the end of this post, you should have a better idea of what you are looking for in VoIP and how you can find it. We believe you will be amazed why what VoIP is capable of and what you can accomplish through it.

If you are looking for the right VoIP plan, shopping around can help you find a vendor. You should start with the features and functionality you need and figure out if additional features can help your business. Make a list of features to look for and questions to ask potential vendors. It is amazing just how much can be accomplished with VoIP. If you are interested in getting the most from your plan, you can expand your business capabilities by improving your communications system. VoIP can help you connect with the public, communicate with your customers, and expand your business presence. VoIP can help you look more professional and may improve the image of your business. Some people, it turns out, prefer to work with large companies. VoIP can help you provide that experience to your callers, so they feel like they are working with a large corporation.

Article Contents:

  1. What’s VoIP and How Does it Work?
  2. What Features Does VoIP Offer My Business?
  3. How Can I Shop for a Plan?
  4. How Can I Implement a VoIP System?

Read on to learn more about shopping for, choosing and implementing VoIP systems. We will also talk a little more about how you can be successful with your new vendor. We believe you can learn how to maximize your VoIP experience and begin working with VoIP quickly.

1. What’s VoIP and How Does it Work?

VoIP has made a significant impact in the business world by reducing phone service costs dramatically. Before VoIP existed, using landline phones was the only option for phone service. VoIP cuts costs by using the Internet to route phone service traffic. These communications used to use copper wire networks to transmit calls, but now the Internet can be used to transport phone traffic and connection communications. This dramatically reduced the costs of maintaining phone networks and sending calls. Since the Internet infrastructure only requires very minimal investment to maintain when compared with copper wire networks, phone service companies using VoIP can save a lot of money. These savings can be passed directly to subscribers. This allows VoIP services to be enormously cheaper.

VoIP uses servers to determine how traffic is routed on the Internet. This helps to ensure that traffic reaches the correct destination. Internet phone traffic can be connected directly into the public phone system, too, which allows VoIP plan subscribers to place calls to traditional phones and landlines. This allows you to use these types of phones to call VoIP, and vice versa. Individuals can also use VoIP plans–they have revolutionized both personal and business communications by providing more options than ever before for phone service.

2. What Features Does VoIP Offer My Business?

These plans offer so much for your phone users. You can customize these plans, too, and often bring your own phone equipment. Besides saving you money on equipment and service, VoIP plans can offer you services you may not have ever expected from your phone service. Particularly if you own or operate a small business. Small businesses have traditionally not had access to sophisticated phone features because these features were very expensive and required costly phone plans if you used landlines. Now, thanks in a large part to VoIP, smaller organizations can now access many of the same features.

For example, you can use VoIP plans to record calls, manage incoming calls, route phone traffic around to different virtual extensions, and more. You can host large conference calls, bridge phone calls, monitor phone traffic and much more. You can ensure that incoming calls are routed to the correct agents, sorting incoming traffic to more experienced agents or specific departments. You can save your call information, track it, perform analytical functions, etc. There is so much you can accomplish thanks to VoIP features. Some of these functions require either a private branch exchange (PBX) or cloud-hosted PBX, but the basics can be done with a simple VoIP plan. Depending on your business needs, your vendor can help guide you to the best plans with the features you really need.

3. How Can I Shop for a Plan?

Shopping for a VoIP plan requires some careful thought about budget, needs and use. How you plan to use your phone system often dictates the types of features you really need. If you are building a virtual call center, for example, you will probably need much more than you would need if you just needed a single phone line to communicate for a smaller business. If you are a soloprenuer, for instance, you may only need a basic plan set up for just one user. Adding users may cost you more, but it can be worth it if you need additional phone services for your organization.

Make a list of questions, first. Think about what you would like to know about phone services, then think of what you will ask each vendor you plan to shop. If you have a chance to talk to customer service or the sales team, this can give you an opportunity to quickly learn more. From there, just spend some time learning about VoIP and how these plans work. Our website has a lot of great resources, including articles that can help you compare different plans and types of service. You can learn about different vendors and what they offer. You can even compare pricing quickly and easily. It helps to do your research and learn about how each vendor is different, because they all offer something that can help different sizes of companies, or can help you with personal calls, if you are also looking for a personal phone system.