How Voice Over Internet Protocol Technology Prevents Technical Problems for Your Company
by Nate Rand
With so much being written about Voice over Internet Protocol technology, you probably wonder what other insights are left before deciding to use this digital phone system. If you’ve waited for a long time to switch to VoIP in your company, there isn’t any better time than now to acquire it. One reason comes down to avoiding mishaps that could affect how customers and employees view you.
Sticking with landline phones is already a major problem when it comes to reliability. However, it’s not just landline phones either when you include cell phone technology.
Both of these are probably continually used by you in your company to keep communication going with your employees. They also likely bring significant costs each month, despite putting up with sometimes mediocre service.
You need more reliability in your phone technology to keep up with demands. VoIP can do this for you, though you need to see what technical problems you’ll prevent to truly understand.
Preventing Technical Mishaps in the Setup Phase
Setting up VoIP is easier than you think, and it’s possible to do it on your own. You simply use your existing high-speed Internet connection to get started. No more do you have to worry about a maze of wires or cables that could cause numerous technical problems later.
No doubt you’ve experienced problems already with all the cords and wires needed for your landline phones. What happens if a cord inadvertently comes loose in the middle of important phone calls? Aging cables could cause various interruptions that bring dead phone lines when customers call in.
VoIP sets you up in minutes to start placing phone calls through the Internet.
Preventing Problems With Aging Equipment
Sticking with landline phones means continual maintenance to keep them operable. Consider how much use they get, which happens to any technology after daily handling.
In most cases, you have to replace landline phones so they don’t fall apart on you at the worst possible times. Whether it’s maintenance or replacements, it’s going to cost considerable money several times per year.
VoIP doesn’t have to work through physical phones, though many providers let you use VoIP on standard phone equipment. However, to keep your employees hand-free, they’d no doubt prefer a wireless headset provided by most VoIP providers. These don’t require extensive maintenance, and they’re not expensive either. Since they don’t require handling, they’ll hold up longer than a regular phone would.
Preventing Problems With Power Outages
What happens if you experience a sudden power outage in your company? Relying on a phone company exclusively for all your calls means you’re at the mercy of them to keep your phones working. Unless you’ve invested in an expensive generator to keep power going, you could have a dead phone line for hours. This could last longer in a disaster scenario.
Since VoIP works strictly over the Internet, you’ll get your phone system restored anywhere you can connect online. It may require traveling to another place to get Internet, though it’s possible to restore your phone operations quickly.
Getting Repairs Done Quickly
When a landline phone breaks, you usually have to wait to get a repair service from the phone company for a fix. Typically, you have to work on their schedule to get something done. In the meantime, it forces you to use backup phones just to keep things running.
Using VoIP, you already have a dedicated provider team working remotely. Through cloud-based VoIP, you can get any technical problem addressed immediately online without needing visitations from technicians.
Contact us at Top10VoIPList.com to learn more about VoIP and to use our services to find the best providers in the world.
November 3, 2018