Is it Worth Switching Your Small or Medium Business to VoIP Phone Service?
by Nate Rand
VoIP, or Voice over Internet Protocol, is getting more and more publicity. However, changing your phone system is a big enough project that you’ll want to learn more about VoIP before making a switch. This will help ensure that you’re happy with the end result when you go ahead and upgrade. Here are some key points to consider in order to determine whether or not your small or medium-sized business will find switching to VoIP worthwhile:
Are You Expanding Your Telephone Capabilities?
If so, you and your company will be glad to know that with VoIP, you won’t have to spend the money needed to install new copper wiring. VoIP works with your company’s internet system, so you only need to get everything hooked into that in order to add telephone capabilities. Many companies provide internet connectivity at workstations anyway, so the cost of wiring is effectively cut in half.
The telephone sets themselves can sometimes be a source of cost savings as well. VoIP can work with traditionally-styled business phones, but some providers can send calls through computer-connected headsets and other alternatives as well. These alternatives are often cheaper than full-fledged phone sets, and this makes them great options for companies that want to save money or that have large seasonal changes in telephone staffing levels.
Are You Considering Upgrading Your Existing Phone System?
In this case, your biggest savings will likely come from the details of the VoIP plans themselves. Typical landline contracts require you to pay for long distance charges when you call outside of a small radius. They also like to add per-call fees to business accounts. With VoIP, neither of these things are true. You can call across the country for the same price as calling next door, and plans charge by the minute instead of by the call. This allows for great ongoing savings compared to old-fashioned systems.
How Does VoIP Phone Service Sound?
Those who remember when internet-based calling was new may have reservations about using VoIP. This is because early versions were choppy and prone to dropping calls. Is this still a problem with today’s technology?
Thanks to the development of true high-bandwidth internet service, all call quality problems have been eliminated. This is because the high bandwidth offered by cable internet allows for the transmission of all voice data, with no need for extreme compression or other shortcuts. A good, high-bandwidth connection on the company’s end ensures that VoIP calls sound at least as good as those made over a landline. In some areas, the VoIP service may even provide better quality!
Does VoIP Offer All of the Necessary Business Line Perks?
Yes. Good VoIP providers have systems that support business standards like PBX, call forwarding, hold, automatic receptionists, voice mail, and more. Many providers offer far more options, with ones like Nextiva having at least 40 possible add-ons to choose from.
Do You Have to Sign Up for Extreme Packages to Get the Extras?
You don’t need to do this if you use a VoIP plan. It is standard for all features to be offered on an ala carte basis, so you can choose the ones you want and leave the others behind. Compare this to typical landline plans, which tend to put a highly-popular feature into a high-dollar plan that includes a bunch of other things that will never get used. VoIP is definitely the best bet for companies that need a few key features.
These are some of the main benefits gained by companies that switch to business VoIP service. To learn more about them and the companies that provide them, just contact us. We’ll be happy to help you modernize.
March 25, 2017
March 23, 2017