Historically, Nextiva’s principal focus was on VOIP phone services for the small to midsized business market. Over the years the company has expanded their service model and evolved to become one of the most recognized digital telecommunication providers in the industry, offering value-added services such as:
The services available include all of the standard VOIP functions and features and a wide variety of business enhancing features such as greeting recordings, softphone support, mobile phone integration, 800-calling, the very popular Nextiva toolbar (compatible with Outlook, IE and Firefox), and add-on tools like call recording and conferencing.
Nextiva’s user-friendly smartphone App is available for both iOS and Android devices and comes equipped with several productivity and collaboration tools to help users communicate more efficiently. Features available include:
Leveraging the latest in NextOS technology, Nextiva delivers a revolutionary Unified Communications platform that not only transforms that way businesses collaborate, connect and communicate, but also keeps costs low by providing a true, all-inclusive pricing model that will allow companies to better manage their budgets and forecast spending.
Nextiva’s US-based customer support team provides expert service and technical advice via phone, email, and live chat.
As the number of businesses adopting BYOD policies grows, the inability to leverage Nextiva’s Mobile App on the Office Pro plan may be a hindrance for businesses looking for lowest priced plan with the most available features. Additionally, the conference bridge feature is not available for subscribers of the Office Pro Plus plan.
Nextiva delivers cloud based communications services that can be accessed securely from anywhere. Each plan includes features such as unlimited calling, unlimited faxing, mobility, number porting, and IM & presence tools.