Located in Scottsdale, Arizona, Nextiva is leading the VoIP and UCaaS industry with its customer-centric product line and Amazing Service. Nextiva offers an all-inclusive communications platform for businesses including, VoIP (Phone Service), vFAX, CRM, Chat, Analytics, Surveys and more. You can also purchase these services a la carte from Nextiva if you don’t need the full suite of tools that Nextiva offers. Nextiva is our top-rated business VoIP provider due to its robust and easy-to-use products as well as its award-winning Nextiva customer service, all offered at an unbeatable price. And judging by the customer reviews for Nextiva, we’re spot on with our ranking! Nextiva deserves its place at the top of the list for these reasons and more. Read on to learn more about Nextiva, including the Pros and Cons of Nextiva, the various Nextiva plans available, and what customers are saying in Nextiva reviews.
Historically, Nextiva’s principal focus was on VOIP phone services for the small to midsize business market. Over the years, Nextiva has expanded its service model and evolved to become one of the most recognized digital telecommunication providers in the industry. Nextiva also offers value-added services such as:
The services available from Nextiva include all of the standard VOIP functions and features as well as a wide variety of business-enhancing features, such as greeting recordings, softphone support, mobile phone integration, 800-calling, the very popular Nextiva toolbar (compatible with Outlook, IE and Firefox), Nextiva fax, and add-on tools like call recording and conferencing.
Nextiva’s user-friendly smartphone app is available for both iOS and Android devices. The Nextiva app comes equipped with several productivity and collaboration tools to help users communicate more efficiently. Features available on the Nextiva app include:
Leveraging the latest in NextOS technology, Nextiva delivers a revolutionary Unified Communications platform that not only transforms that way businesses collaborate, connect and communicate, but also keeps costs low by providing a true, all-inclusive pricing model that will allow companies to better manage their budgets and forecast spending.
Nextiva’s US-based customer support team provides expert service and technical advice via phone, email, and live chat. Nextiva support extends to all of their features.
As the number of businesses adopting BYOD policies grows, the inability to leverage Nextiva’s Mobile App on the Office Pro plan may be a hindrance for businesses looking for the lowest priced plan with the most available features. Additionally, the conference bridge feature is not available for Nextiva subscribers of the Office Pro Plus plan.
Nextiva delivers cloud-based communications services that can be accessed securely from anywhere. Each Nextiva plan includes features such as unlimited calling, unlimited faxing, mobility, number porting, and IM & presence tools.
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