Phone.com is touted as being a simple system that packs a punch. It allows users to easily manage day-to-day calling and forward calls to any number of pre-determined devices, such as smartphones, voicemail boxes, business phones, etc. Additionally, calls can be forwarded using protocols such as time of day, calling number, etc., making it the ideal solution for employees on the go and businesses that simply cannot afford to miss important calls from customers and stakeholders alike

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  • The Pros

    • Easy-to-use online portal where users can assign call forwarding protocols and distribute numbers
    • Simple pricing structure, starting at just $14.99 per month
    • Impressive list of standard features, included in the base rate, such as: toll-free numbers, local calling number or number porting, custom greetings, hold music and call menus.
    • Efax
    • Unlimited extensions (each extension will have a unique voicemail, address book, and control panel.
    • Conference calling, with up-to 500 attendees.
    • Easy access to customer support via phone, email and live chat.
  • The Cons

    • Users report long wait times and frequent system outages.
    • Premium services (like call analytics, voicemail transcription, premium hold music, call recording) come at an additional cost.
    • One number is included with each plan, additional numbers cost $4.99 / mth
    • Hardware extensions cost $4.99 / mth
  • The Plan

    Available in both Flat Rate and Usage Based calling plans, Virtual PBX offers monthly fees based on a few minor variables.

    Flat Rate

    • $34.99 per month for 1 user
    • $23.99 per month per user for 4 users
    • $21.99 per month per user for 10 users
    • $19.99 per month per user for 20 users
    • $19.99 per month per user for 50 users

    Usage Based

    • Unlimited number of users
    • $9.99 per month for 300 minutes (4.9 cents per minute extra)
    • $24.99 per month for 1000 minutes (4.4 cents per minute extra)
    • $37.99 per month for unlimited minutes

Summary

According to customers and online reviews, Virtual PBX is one of the most reliable systems available. The software is revolutionary and the quality is unrivaled. As an added bonus, the availability of a number of affordable plans makes it easy to find a solution that meets even the most unique needs.

Overall Rating 4.0

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