RINGCENTRAL REVIEW

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RingCentral is widely recognized as being a professional and reliable, high quality virtual PBX solution for businesses of all sizes. Asides from being highly cost effective, RingCentral offers customers:

Unlimited countrywide calling

A variety of extensions

A time limited money back guarantee & more


The Pros

  • A very impressive list of features: Including call logs, click to call, cloud-based faxing, professional greetings, automatic alerts, call forwarding, SMS, visual voicemail, mobile applications, MS outlook integration
  • A user-friendly interface and customer support system: RingCentral wants their customers to feel the love so they offer many ways to contact and receive technical and customer support. Including, an inclusive online FAQ portal, 24 hour technical support, an in depth user manual and much more.
  • Upfront terms and pricing: There are no contracts or cancelation charges. Installation is free and pricing starts as low as $9.99.
  • Answering rules portal: Where users can add personal greetings and control how incoming calls are routed.

The Cons

Potential for higher monthly premiums: When compared to other providers, the monthly premium is a tad on the high side. However, the premium is all inclusive and there are a number of start up plans to choose from.


The Plan

RingCentral Office

  • Port your current number
  • Unlimited calling
  • Automated greetings, pre-recorded messages, etc
  • Costs ranging from $24.99 to $49.99 per month per user
  • Free trials

RingCentral Professional

  • Available features include online fax, dedicated fax number, online and phone support, dial-by-name directories
  • Minutes range from 300 to 2000
  • Costs ranging from $9.99 per month to $24.99 per month

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Summary

RingCentral is professional and comes with an arsenal of features designed to give every business a competitive edge. Not only is the platform extremely user friendly, their knowledgeable support staff are committed to delivering round-the-clock customer service. RingCentral has been the winner of several high profile awards and continues to lead the charge in the telecommunications industry.

Nextiva Features

Platforms

Use via computer

Use via cellphones

Use via phones

Minutes per Line

Money Back Guarantee

Min. Contract Length

Customer Service Hours

Call Hold

Call Forwarding

Call Logs

Call Transfer

Call Waiting

Caller-ID

Custom Tagging

Dial-by-name Directory

Local Number Portability

Music on Hold

Automatic Callback

Auto-Attendant

Call Blocking

Call Conferencing

Multiple Devices on 1 Extension

More Features

Online Backup & Storage

Priority Alert

Privacy

Push to Talk

Seven-Digit Dialing

Unified Inbox

Outbound Call Control

Outlook Integration

Remote Office

Video on Hold

Virtual Extensions

Call Recording

Group Intercom

Call Queuing (ACD)

Call Groups

Switchboard Software

Internet Fax

Toll Free Number

Virtual Mailbox

Professional Greeting

iOS App Support

Android App Support

Salesforce Integration



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