RINGCENTRAL BUSINESS VOIP REVIEW

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With more than 350,000 clients worldwide, RingCentral is the top choice for businesses looking to streamline communications, optimize their budget and needing a solution that is both scalable and flexible.

Available on a pay-per-user basis, RingCentral offers a comprehensive selection of valued-added tools uniquely designed for business use.

Unlimited countrywide calling

A variety of extensions

A time limited money back guarantee & more


The Pros

Crafted uniquely for business use, RingCentral offers a high degree of interoperability and the ability to integrate with the most used business applications. Businesses relying on Salesforce to manage their interactions with consumers will appreciate the RingCentral APP, designed to allow users to make phone calls from inside Salesforce by connecting to RingCentral’s VoIP service with a single click. As an added bonus, during the call, users can take notes to be automatically saved into the system under the appropriate contact file.The contact file for incoming callers is automatically populated, meaning that no time is wasted searching through files or directories. RingCentral also integrates with Box, a popular cloud storage service that also allows faxing of stored files.

In addition, RingCentral’s video conferencing features are something of a marvel. The service allows for high definition video conferencing with up to 50 participants in a single session, although the number of permissible participants varies per plan. Participants can easily share documents and host presentations thanks to a large number of collaborative tools.

benefits include:

  •  Choice of local, toll-free or vanity number – or keep your current number 
  •  One of the most advanced cloud faxing services in the industry 
  • Other Enhanced text messaging and SMS features to improve collaboration

The Cons

While superior in the business telecommunication facets, RingCentral has completely shut out the residential consumer and has no plans to include home phone service in the foreseeable future.

That being said, any business considering VoIP should take the time to investigate RingCentral and their many service offerings. The solutions offered extend far beyond that of most traditional VoIP service and include value added features like HD video conferencing, Internet faxing and integration with a number of 3rd party applications. However, be advised that they are not the most budget friendly service provider. Their monthly per-user fee model may make it difficult for smaller businesses to justify the cost.


The Plan

Notable Terms & Conditions

  •  No early termination fee
  •  30-day money back guarantee
  •  $0 setup fee
  •  Shipping and handling fees ranging from $18.95 to $70.95

Standard 

  •  $24.99 per month per user
  •  Choice of month-to-month or annual contract
  •  Unlimited local and long distance calling
  •  No international calling minutes

Premium 

  •  $34.99 per user per month
  •  Month-to-month or annual contract
  •  Unlimited local and long distance calling
  •  No international minutes included

Enterprise 

  •  $44.99 per month per user
  •  Month-to-month or annual contract
  •  Unlimited local and long distance calling
  •  No international minutes

RingCentral Review
  • Features
  • Credibility
  • Security
  • Ease of Use
  • Help and Support
  • Overall Rating
4.6
Comments Rating 1 (1 review)


Summary

RingCentral should not be overlooked simply because of it’s higher than average monthly fee. The services and features provided are proven to deliver tremendous value to businesses aiming to compete in their industry, deliver top notch customer service, collaborate with colleagues from anywhere, boost sales and drive revenue.

RingCentral Features

Platforms

Use via computer

Use via cellphones

Use via phones

Minutes per Line

Money Back Guarantee

Min. Contract Length

Customer Service Hours

Call Hold

Call Forwarding

Call Logs

Call Transfer

Call Waiting

Caller-ID

Custom Tagging

Dial-by-name Directory

Local Number Portability

Music on Hold

Automatic Callback

Auto-Attendant

Call Blocking

Call Conferencing

Multiple Devices on 1 Extension

More Features

Online Backup & Storage

Priority Alert

Privacy

Push to Talk

Seven-Digit Dialing

Unified Inbox

Outbound Call Control

Outlook Integration

Remote Office

Video on Hold

Virtual Extensions

Call Recording

Group Intercom

Call Queuing (ACD)

Call Groups

Switchboard Software

Internet Fax

Toll Free Number

Virtual Mailbox

Professional Greeting

iOS App Support

Android App Support

Salesforce Integration


One Response

  1. Anthony Piccone June 7, 2017

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