With more than 350,000 clients worldwide, RingCentral claims to be the top choice for businesses looking to streamline communications, optimize their budget and implement a solution that is both scalable and flexible.
To help you determine if RingCentral offers the right phone system for you, we’ve taken a closer look at everything to do with RingCentral, from RingCentral reviews to the system features and overall RingCentral pricing model.
Available on a pay-per-user basis, RingCentral offers a comprehensive selection of valued-added tools uniquely designed for business use.
Crafted uniquely for business use, RingCentral offers a high degree of interoperability and the ability to integrate with the most used business applications. Businesses relying on Salesforce to manage their interactions with consumers will appreciate the RingCentral app, designed to allow users to make phone calls from inside Salesforce by connecting to RingCentral’s VoIP service with a single click. As an added bonus, during the call, users can take notes to be automatically saved into the system under the appropriate contact file. The contact file for incoming callers is automatically populated, meaning that no time is wasted searching through files or directories. RingCentral also integrates with Box, a popular cloud storage service that also allows faxing of stored files. RingCentral’s integrations with other business applications is a strong point of favor in several RingCentral reviews.
In addition, RingCentral’s video conferencing features are something of a marvel, according to RingCentral reviews. The service allows for high definition video conferencing with up to 50 participants in a single session, although the number of permissible participants varies per RingCentral pricing plan. Participants can easily share documents and host presentations thanks to a large number of collaborative tools.
While superior in the business telecommunication facets, RingCentral has completely shut out the residential consumer and has no plans to include home phone service in the foreseeable future.
That being said, any business considering VoIP should take the time to investigate RingCentral and their many service offerings. The solutions offered extend far beyond that of most traditional VoIP service and include value added features like HD video conferencing, Internet faxing and integration with a number of 3rd party applications. However, be advised that they are not the most budget friendly service provider. Their monthly per-user fee model may make it difficult for smaller businesses to justify the cost.
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