ViaTalk vs CallCentric Comparison

ViaTalk and CallCentric are both VoIP providers. Voice over Internet Protocol (VoIP) uses the Internet to make and receive phone communications. These two vendors both offer plans with a variety of features that can appeal to business and residential subscribers, which is awesome if you are looking for a great VoIP plan you can start using quickly at home or at your business.

  • Voice over Internet Protocol (VoIP)–A phone service that uses the Internet to route communications from a sender to a recipient, and vice versa. This is different from traditional phone service, which uses copper wire landline networks or cellphone towers to send and receive information.
  • ViaTalk–A vendor offering affordable, unmetered VoIP plans.
  • CallCentric–This vendor that offers phone service at low rates, with setup and activation fees. These plans, however, are metered and your costs go down when your usage is low.

If you are looking for a great VoIP service, you may be wondering if either of these services would be best for your business or home phone. We can help you compare ViaTalk and CallCentric. Based on our research and your own, you should be able to find some great options and get started right away with your VoIP service. We think you may be amazed by what is available.

In this article, we will be comparing and contrasting the two services to show you how they are different and similar. We will help you decide if one of these two providers has the right VoIP service for your own needs. We compare features, plans, pricing, capabilities and other topics to help you with your VoIP decisions.

Both of these providers offer a great place to start if you are looking to get VoIP service for yourself. By the end of this post, you should have a better understanding of what they both offer and how you can get the services and features you need the most. You may want to take mental notes for yourself and compare them as you go along. Think about what areas you would like to research further, too. Write down any questions you have or things you are unsure of so you can refer back for more information later. If you think of some specific features you need in your plan, write those down too so you have a better idea of what plans appeal to you the most.

Article Contents:

  1. Pricing: ViaTalk vs CallCentric
  2. Plans: ViaTalk vs CallCentric
  3. Features: ViaTalk vs CallCentric
  4. Which Vendor is Right for Me?

1. Pricing: ViaTalk vs CallCentric

ViaTalk and CallCentric are priced differently, in part because they charge differently for service. Keep in mind that VoIP vendors can offer metered or unmetered plans, and the one that is right for you may depend largely on what your phone usage is like and what your future needs are. Shop around and be sure to ask before you sign up, so you know how you will be charged for minutes.


ViaTalk uses unmetered plans, so they charge a set rate every month and offer unlimited business calling. These rates start at $34.95 per month (as of when this article was written; subject to change). This low rate is within-reach for a lot of businesses, even smaller organizations or small to medium-sized businesses (SMB).


This vendor uses metered plans and unmetered plans, so you may not have a set charge every month. Some plans start at $0 per month and increase from there, depending on your usage of your phone service. Others have set monthly fees and setup fees, as well. If you need to make and receive calls (and not just answer incoming calls or make outbound calls exclusively), then you will need both an inbound and outbound plan.

2. Plans: ViaTalk vs CallCentric

Both ViaTalk and CallCentric offer a variety of plans that can help businesses and organizations build robust communications systems. Depending on your needs, you may want to go for different pricing, features and plan sizes. ViaTalk offers plans specifically for businesses that may help a lot, while CallCentric offers flexibility with low rates.


ViaTalk has three business-oriented plans. VT Business__1500, VT Business__Unlimited and VT Business__BYOD. Each of these plans is designed for specific business needs. The first plan is restricted to 1500 minutes and costs $34.95 per month. The second plan offers unlimited minutes and is $42.95 per month. The last plan allows you to bring your own device (BYOD), so you can choose your own phone and you are not restricted to just using a phone provided by ViaTalk.


CallCentric has a lot of smaller plans and charges based on a metered plan, allowing you to choose whether you want inbound, outbound or both. You may pay a monthly fee and a setup charge. You are also probably restricted to a specific number of minutes per month. These are factors to keep in mind. The setup fee for outbound plans is $1.50, while the for inbound plans it is $3.95. You can pay per minute or get unlimited minutes. Monthly charges range from $1.95 to $29.95 for these plans. Keep in mind that if you want a phone you can both call from and receive calls to, you will need to subscribe to two separate plans. They have a large number of plans that vary depending on your needs, so be sure to check with the vendor directly for the latest pricing and plan information.


3. Features: ViaTalk vs CallCentric

Both ViaTalk and CallCentric offer features that can help your business or organization build a communications system that fits your needs.

These basic features (and others; this is subject to change) are shared by both ViaTalk and CallCentric:

  • Call Waiting
  • Call Forwarding
  • Call Hunting
  • Voicemail
  • Caller ID

VIaTalk offers features such as:

  • Enhanced Voicemail
  • Anonymous Call Routing
  • Call Log Passwords
  • Caller ID
  • Speed Dial
  • Web-Based Call Logs
  • Incoming Caller ID with Name
  • Speed Dial

CallCentric offers features such as:

  • Fax Reception
  • External Caller ID
  • SIP Trunking
  • Spam Call Filter
  • Unlimited In-Network Calling
  • Telemarketer Block
  • Do Not Disturb

These are just a few of the features offered by ViaTalk and CallCentric. Both companies offer features that may benefit businesses. If you see features on these lists that you like, take notes and be sure to ask about them specifically. It is possible that some of these features have changed, so keep that in mind.

4. Which Vendor is Right for Me?

The vendor that is best for you may depend on how you plan to use your VoIP service and what your specific needs are, your budget, and other factors. Be sure to do your own research to find the best possible plan and functionality. Your vendor can help you choose a phone, or you may be able to bring your own.

Both of these vendors offer something great for businesses, but they charge differently and have some basic plan and feature differences. You should carefully consider your options and think about how often you actually use your phone, too. This can have a significant impact on the plan that will help your business the most, so that is something to keep in mind.

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