Headquartered in the United Kingdon, VoIPStudio is the brainchild of Level 7 Systems. This telecommunications solutions provider operates with the intent to deliver businesses of all sizes with a feature rich and scalable managed PBX.

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  • The Pros

    Voice communication will always be the preferred contact method in the business world; this means that any company providing a reliable telecommunications service at a competitive rate will have the advantage. VoIPStudio offers a technologically advanced PBX, full of advanced, business enhancing features, on a per user licence fee basis.

    The cost model of the services provided are inclusive of the standard VOIP calling features, without the restraints of lengthy service contracts. Every available service comes with the ability to leverage things like:

    • Interactive Voice Response
    • Call Forwarding
    • Voicemail
    • …and more

    Also included with the service is the ability to integrate add-ons or other services, like CRM and phone management services. This means that platforms like Avaya IP Office can easily be merged with the system to create more Unified Communications capabilities.

    The most basic tier of the service is available for as little as $4.99 per user per month. Customers looking to upgrade can leverage the following premium services:

    $19.99 per month per user

    • Geographic area code inbound calling
    • Free outbound calling to a chosen country

    $39.99 per month per user

    • All the features of the standard plans
    • Unlimited international calling
    • Mobile lines
  • The Cons

    With the unlimited domestic plan, users are not able to call out to more than one country. While this might not be a deal breaker for some, it is quite easy to find providers that allow free outbound calling to both Canada and the USA.

    For businesses not looking to integrate other SaaS solutions, like Sage or Salesforce, the solution in its entirety might not reach its fullest potential or be cost effective.

  • The Plan

    • Pay-as-you-go: $4.99 per month, per user
    • Unlimited domestic: 19.99 per month, per user
    • Unlimited international: $39.99 per month, per user
    • No lengthy or hard to get out of contracts
    • Scalable solution, easy to add or remove users
    • Truly managed PBX solution that offers most of the functions and capabilities of the leading competitors

Summary

While not every business has the ability, or the budget, to procure VOIP services that are charged on a per user basis, the availability of business enhancing features and the true managed aspect of the service make VoIPStudio a service worth considering. As a managed service, capable of integrating with a number of 3rd party unified communications software application and providing access to unlimited international calling it is easy to justify the cost – particularly for businesses relying on a high volume of calls outside of their country.

Overall Rating 2.5

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