Vonage solutions are well known for their versatility and functionality. Unlike most other VoIP providers, Vonage does not shy away from offering a wide variety of plans and features – making it possible for customers to find a solution that best suits their needs. Whether you are looking to replace your conventional landline, or improve your communications with customers, it is likely that Vonage has a plan for you.
Customers can select a small business-friendly solution with 40+ features built in, or an enterprise-grade unified communications solution. You can add to standard features, with robust collaboration and call center features, as well as a suite of cloud integrations that tie the phone system to business applications like Salesforce that employees use every day. Most advantageously, business consumers have the ability to ‘mix-and-match’ in order to create a truly customized solution that best fits their needs and budget.
Users can take their VoIP services with them while they travel, all without using costly cell phone minutes. This is made possible by downloading an app for iPhone or Android and logging into the appropriate Vonage account
As far as functionality, usability and service quality go, Vonage reigns superior. The only real complaint expressed by consumers is the cost of the service itself. When compared to other VoIP providers, Vonage has a higher-than-average monthly cost. While new contracts do come with a time-limited, lower introductory rate, overall it works out to be the same cost as those who access the service without a contract.
Moreover, Vonage does charge for some premium features like call recording or paperless fax. These add-on charges. These add-on charges may make Vonage unattainable for those on a strict budget, however, prior to just cutting them off of your list of options, take a minute to explore each of their service offerings and they are amongst the best in the business.