Which VoIP Phone System Services Are Best For Your Small or Medium Sized Business?
As the Internet become more and more important to communication, it only makes sense to integrate it into an enterprise phone service. For that reason, the voice over internet protocol (VoIP) is becoming more and more popular for small, medium and large business alike. These services provide many features that are impossible under traditional hosted telephone services. However, many business managers are reviewing which VoIP phone service is best for their small or medium sized business?
Choosing a VoIP provider has never been more difficult. The array of options is truly astounding. However, there are a few important factors to consider. As always, price is a critical factor and you want to get the most for your valuable funds. Secondly, you should consider the different features that you want. Lastly, you need to consider the size of your company and what kind of special functions you need. Would you like a call center? Do you need an automated receptionist? Are you integrating other software solutions such as CRM or ERP into your communications system? Each of these options are available, depending on your company’s unique needs.
In general, VoIP helps to save costs for companies. Even though the overall bill may go up, the additional features provide a much bigger increase in productivity. You no longer have long-distance or international calls and can eliminate all of the telephone lines in your office. You may even be able to eliminate one or two personnel positions dedicated to answering and maintaining the phone system.
VoIP also allows businesses to scale up (or down) much faster than with hosted lines. A simple call to your provider can give you additional phone numbers or technical features. In the old days, to add a new phone line you would need to schedule an on-site repairman for the installation. In contrast, upgrading features and installing new lines is as simple as a few clicks.
The range of technical features for VoIP systems is enormous. As a base, virtually all systems enable users to call hold, call transfer, call hunt, conference calling, find me / follow me, and auto-attendant phone menus. Using these features, businesses already have a huge leg up over legacy hosted systems.
Nextiva is one of the best VoIP system providers on the market. The company offers unlimited calling and faxing for only $19.95 per month. In fact, it has a 30 day free trial period and no setup fee as well. Nextiva works with virtually all VoIP phones and has a sterling user reputation. It has 45 premium technical features that users love. It has 24 hour technical support by phone, email and messaging as well.
One popular feature is the call center. Users can create fully functional enterprise level call centers that include messaging, auto responders, mobile agent integration, queuing and automatic call distribution among other features.
Of course, Nextiva offers a secure environment that requires multiple levels of encryption. At the same time, it provides access to mobile devices so that colleagues can remain connected to one phone number wherever they are on the planet (as long as they have an internet connection). The unified communication infrastructure means that wherever you are, your employees will appear to have an integrated communication, telephone, email, voicemail, fax and text messaging service. Together, these features increase productivity exponentially.
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